About Us The Party Warehouse are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details: The Party Warehouse 1 Springrowth Business Park Springtown Industrial Estate L'Derry Northern Ireland BT48 OLY United Kingdom Phone: 02871262619 Fax: 02871374387 Email: enquiries@party-warehouse.net My VAT Registration Number 255542752 |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Note: Products, images & descriptions may vary. |
| Shipping And Handling < Insert information on your Shipping and Handling here > |
Delivery Schedule Where do we deliver to?
The Party Warehouse delivers Worldwide
How much does delivery cost?
We offer a shipping fee of just 4.50 for Ireland (North & South) the UK. European Delivery Costs may (but not always) have an additional charge and all other international charges will be negotiated. Orders Placed from L'Derry may be subject to a reduced rate of half the standard charge.
How quickly will my order be delivered?
If items are readily available in store your order will be sent within 1 or 2 working days and can be expected to arrive within a maximum of seven working days . If however your order is urgent, please advise us when you are making your purchase and we will do our very best to get your goods to you ASAP.
If you are not present at the time of delivery local postal arrangements will apply. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All Taxes and Other Charges Included |
Credit Card Security When the order is placed at our website you will be redirected to the paypal secure website for processing. Credit card numbers are encrypted using 128 bit encryption.
Why we use PayPal?
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.
Shop and pay conveniently by saving your information with PayPal
PayPal is accepted by millions of businesses worldwide
PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It's accepted by merchants everywhere, both on and off eBay.
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| Guarantee We guarantee your satisfaction. <All of our products come with a 7 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 02871262619 (International 00442871262619 or fax us on 00442871374387 or write to us at 1 Springrowth Business Park Springtown Industrial Estate L'Derry Northern Ireland BT48 OLY United Kingdom |
Privacy Policy The Party Warehouse do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
If you are not happy with the goods you have purchased, you may contact us and return it with the seal unbroken within 7 days for a full refund, less delivery costs. The amount will be credited to your credit card account within 48 hours of receipt of returned goods. We do not accept returned goods with broken seals. Goods may not be returned after 7 days
Returns
We here at The Party Warehouse Ltd understand that it is important our customers feel that they have received an outstanding service. If you have received an item that is damaged or is not working as intended then please email enquiries@party-warehouse.net with all of the following details
Your full name
Your order number
Product and product number of the missing or faulty item(s).
An accurate description of the problem.
Our returns department will email you back with further instructions on how to proceed |
Copyright 2007-2008 The Party Warehouse Ltd |